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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kraig Snure

March 25, 2025

5  out of  5
rating by Kraig Snure
"We really appreciate all the hard work Laura did to help us resolve a sticky situation with State Farm. She really went above and beyond the call of duty on our behalf, and we are very grateful for her assistance. You could try, but you won't find a more customer service oriented representative anywhere else. Thank you Laura for all your hard work! We are so happy we found your agency. We highly recommend this agent!"
We responded:
"Thank you, Kraig, for sharing your experience! I'm delighted to hear that Laura was able to assist you so effectively. Her dedication to providing exceptional service is truly commendable, and we're grateful to have her on our team. Your recommendation means a lot to us, and we're here for any future needs or questions you may have."
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Jennifer Pooley

March 25, 2025

5  out of  5
rating by Jennifer Pooley
"Christine was very helpful in figuring out my quote and made sure to communicate with me each step."
We responded:
"Thank you so much, Jennifer, for sharing your experience! I'm thrilled to hear that Christine was there to help you with your quote and keep you in the loop throughout the process. If you have any more questions or need a little extra assistance, don’t hesitate to reach out. We’re always here for you!"
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Mr. N

March 12, 2025

5  out of  5
rating by Mr. N
"Have been with this agency since 1996 and have had nothing but outstanding customer service experiences."
We responded:
"Thank you, Mr. N, for your long-standing support since 1996! I'm so happy to know that you've consistently received outstanding customer service from our team. If you ever need assistance or have any questions, please feel free to reach out. We're here to help!"
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Carol Patten

March 8, 2025

5  out of  5
rating by Carol Patten
"Christine is awesome! Always there when I need her. State Farm has been a great neighbor!"
We responded:
"Thank you, Carol, for your wonderful feedback! I'm happy to know that Christine has been there for you whenever needed. It's great to have you as part of our State Farm family. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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alix harris

February 6, 2025

5  out of  5
rating by alix harris
"Very helpfull"
We responded:
"Thank you, Alix, for your feedback! If you have any more questions or need assistance, feel free to reach out."
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Cheryl Norton

February 6, 2025

5  out of  5
rating by Cheryl Norton
"Dealing with Christine is always a pleasure. She is very personable and professional. She always takes the time to answer questions or deal with issues."
We responded:
"Thank you, Cheryl, for sharing your experience! I'm happy to know that Christine has been personable and professional in assisting you. Her dedication to answering questions and resolving issues is truly valued. If you need any further assistance, feel free to reach out to our office anytime!"
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Victor Ross

February 5, 2025

5  out of  5
rating by Victor Ross
"I would like to offer a raving and positive review for Laura Heideman who is an absolute rock star. Laura saved us thousands of dollars on a bundled insurance package. My only regret is that I didn't contact State Farm years ago as it appears that I've been overcharged for quite some time with their competitors. We look forward to many years of coverage with Laura and Sheila York's State Farm office."
We responded:
"Victor, thank you so much for sharing your experience with Laura! I'm thrilled to hear she helped you save a bunch on your insurance. It's awesome to know you're excited about continuing your coverage with us! If you ever have any questions or need a hand, just give us a shout. We're always here to help!"
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Evan Hdez

January 28, 2025

5  out of  5
rating by Evan Hdez
"Thank you Christine for all your help. You have been the best agent! Guys if you email her, she will email your right back! Really one of the best insurance agents!"
We responded:
"Thank you, Evan, for your feedback! I'm glad Christine has been so helpful and responsive to your needs. We truly appreciate your kind words and are here to assist with any future questions or insurance needs you may have."
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Leath Dunford

January 10, 2025

5  out of  5
rating by Leath Dunford
"Every time I contact my agent for any reason, they listen to hear not to respond. They take care of my needs. Sheila York has the best people working with her!"
We responded:
"Thank you, Leath, for your feedback! I'm glad you enjoyed working with our team. We do have the BEST team! If you ever need anything else, feel free to reach out!"
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Steven Monroe

December 31, 2024

5  out of  5
rating by Steven Monroe
"I am thankful for your help for sure you very good for our neighborhood!"
We responded:
"Thank you, Steven! I'm happy you enjoyed working with us. If you ever need anything else, feel free to reach out. We're here to help!"
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Wesley McLain

November 15, 2024

5  out of  5
rating by Wesley McLain
"State farm has always been accommodating to me, so I appreciate the knowledge of expertise of anyone i call there. Christine recently helped me to get back my insurance, but also she was so personable, and it really made me feel like I wasnt just an ordinary transaction."
We responded:
"Wesley, thank you for your wonderful review! I'm glad to know that our team has consistently provided you with knowledgeable and accommodating service. Christine will be happy to hear that her personable approach made a difference in your experience. We always strive to make our customers feel valued and not just like another transaction. If you need any further assistance, please don't hesitate to reach out. - Sheila York - State Farm Insurance Agent, Graham, WA"
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Ralph Ronstadt

October 28, 2024

5  out of  5
rating by Ralph Ronstadt
"Christ.ine is great!"
We responded:
"Ralph, thank you! Christine is indeed wonderful! We're happy to have her on our team and grateful for your positive feedback, Ralph. If you need any further assistance, feel free to reach out. - Sheila York - State Farm Insurance Agent, Graham, WA"
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Bernard Johnson

September 19, 2024

5  out of  5
rating by Bernard Johnson
"Christine was awesome,very knowledgeable and a great person to work with."
We responded:
"Bernard, thank you for sharing your positive experience! I'm glad Christine was able to assist you with her knowledge and great personality. We appreciate your feedback and look forward to helping you with any future needs. - Sheila York - State Farm Insurance Agent, Graham, WA"
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Trudy Kirk

September 19, 2024

5  out of  5
rating by Trudy Kirk
"Christine is super helpful! I'm moving across the nation and needed to re-establish my agency in Washington and she has answered so many of my questions. Insurance is so different state to state and and it was refreshing to talk to someone who is willing and able to help. Looking forward to yet another great partnership with a State Farm agency!"
We responded:
"Trudy, thank you! Christine is indeed a valuable part of our team, and I'm glad she could assist you with your move to Washington. Navigating insurance across states can be challenging, and it's great to know she made the process smoother for you. We're looking forward to continuing our partnership and are here for any future questions or needs you might have. Thank you for your kind words! - Sheila York - State Farm Insurance Agent, Graham, WA"
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Erek Arnold

September 12, 2024

5  out of  5
rating by Erek Arnold
"Laura is awesome to work with! She always has everything lined up and ready to go. Always has answers for every question. If you're looking around for a new insurance agent I would highly recommend you call Laura!"
We responded:
"Thank you, Erek, for your wonderful review! I'm happy to hear that Laura has been so helpful and efficient in addressing your needs. We appreciate your recommendation and are always here to assist you with any future questions or needs. - Sheila York - State Farm Insurance Agent, Graham, WA"
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Elizabeth Selbe

September 5, 2024

5  out of  5
rating by Elizabeth Selbe
"Great customer service!"
We responded:
"Thank you, Elizabeth! I'm glad you appreciated our customer service. If you ever need further assistance, don't hesitate to reach out. - Sheila York - State Farm Insurance Agent, Graham, WA"
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Nit Nit

August 9, 2024

5  out of  5
rating by Nit Nit
"From Rob: Christine helped me change my auto insurance, bundled things up, and got me more coverage for less $$$. Excellent personal , and fast service. This is my second time working with Christine , with amazingly unexpected and positive results."
We responded:
"Nit Nit, thanks a bunch for your review! We're all about fast service and keeping things simple - no "press 1, then 2" shenanigans here! Just a team ready to pick up the phone and tackle whatever you send our way. Looking forward to being there for you whenever you need us! - Sheila York - State Farm Insurance Agent, Graham, WA"
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Christina Booth

August 6, 2024

5  out of  5
rating by Christina Booth
"Absolutely a great experience! Quick, easy and affordable... Thank you Christine for your excellent service!"
We responded:
"Hey Christina! Thanks a bunch for your awesome review! We're so glad you had a great experience with us. Christine will be happy to know her excellent service made a difference. If you need anything else, we're here for you! - Sheila York - State Farm Insurance Agent, Graham, WA"
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Elijah Quintanilla

July 23, 2024

5  out of  5
rating by Elijah Quintanilla
"Great, great service! Christine is always accommodating with any of my needs. We've been with State Farm for many years and will stay with them for as long as possible."
We responded:
"Hey Elijah! Thanks for your review I'm glad Christine has been able to accommodate all your needs. We truly appreciate your loyalty over the years and look forward to continuing to serve you! If you ever need anything, don't hesitate to reach out. - Sheila York - State Farm Insurance Agent, Graham, WA"
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Jessica McCandless

June 24, 2024

5  out of  5
rating by Jessica McCandless
"Laura Heideman Is amazing!!! She went above and beyond to get me a great discount I really appreciate her and State Farm!! A wonderful insurance company!!"
We responded:
"Jessica, I'm happy to hear you had such a wonderful experience with Laura at our office! We're delighted to have helped you secure a great discount and appreciate your kind words about State Farm. We're here for all your insurance needs whenever you need us! - Sheila York - State Farm Insurance Agent, Graham, WA"
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mariah silva

June 18, 2024

5  out of  5
rating by mariah silva
"Shana is so knowledgeable and SUPER nice. She was so helpful! Been with State Farm for years and have had only good experiences with them"
We responded:
"Thank you so much, Mariah, for your fantastic review! I'm pleased to hear that Shana provided knowledgeable and SUPER nice service. We're grateful for your loyalty over the years and look forward to continuing to provide you with top-notch insurance experiences! - Sheila York - State Farm Insurance Agent, Graham, WA"
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Mike Kopec

June 8, 2024

5  out of  5
rating by Mike Kopec
"Since moving to Washington, this team has done a wonderful job getting me everything I needed to get my new home insured and cars under the new policy. Laura and team are absolutely incredible and cordial people - they truly care. *and I’m not a bot review, I’m a real person if that helps you decide to move to this team*"
We responded:
"Mike, I'm thrilled to hear you had a wonderful experience with Laura and our team in getting your new home insured and cars under the new policy! We're grateful for your kind words and are pleased to have provided you with exceptional service. If you ever need assistance in the future, we're here for you! Welcome to our State Farm family! - Sheila York - State Farm Insurance Agent, Graham, WA"
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Jerred Nybo

June 8, 2024

5  out of  5
rating by Jerred Nybo
"Christine is awesome! Her customer service is top notch!"
We responded:
"Jerred, I'm thrilled to hear that Christine provided top-notch customer service! We're pleased to have her on our team, delivering exceptional care to our customers. Thank you for recognizing her outstanding service! Sheila York - State Farm Insurance Agent, Graham, WA"
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Nathan Pace

May 21, 2024

5  out of  5
rating by Nathan Pace
"Christine did a great job educating me as I transition to a new home. She was extremely helpful and informative. Everything is updated and I feel fully protected."
We responded:
"Nathan, It makes me so happy to know that our team made the homeowners insurance experience a pleasant one for you. It is wonderful that Christine was able to get you up and running, while also being thorough and making sure you received the products and explanations you needed! Thank you for choosing our office for your insurance needs! If you need anything additional, please come see us! We're here for you anytime! - Sheila York - State Farm Insurance Agent, Graham, WA"
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Holly Heideman

May 20, 2024

5  out of  5
rating by Holly Heideman
"Everyone is so friendly, knowledgeable and always helpful, especially Laura Smith the office manager! Laura always has a smile and is willing to help in any way she can."
We responded:
"Thank you so much Holly!! We appreciate your kind words and taking care of your family’s insurance needs is our top priority. - Laura"